Design/User Researcher. Currently bridging the gap between Market and User Research at Monotype. Ex BBC Audience Researcher. Former Director of Mark Boulton Design and Five Simple Steps.

Industry Conf further reading

Yesterday I did a talk entitled "Research is Everyone's Job" at Industry Conf in Newcastle. I had a bunch of links and resources to recommend for further learning/reading but rather than post them on slides, I thought it would be easier to post them here.

Online: 

Books:

The research funnel - iteration 2

Interviewing