Design/User Researcher. Ex MONotype Research Director and BBC Audience Researcher. Former Director of Mark Boulton Design and Five Simple Steps.

Research is Everyone’s Job

In April I spoke at a web industry conference in the UK: Industry Conference in Newcastle. As well as covering who should do research and how to do good research, I talked through some examples of how to incorporate research into every stage of a project lifecycle. The talk was filmed so you can watch the video here:


Uber researchers and how they use observation in the field

Ideas through Insights